To create an account on Urban Service Hub, click on the "Sign Up" button. You will be prompted to choose between registering as a customer, a Pro (Service Provider), or a Vendor. Fill in the required information and activate your account through your email.
A customer is a client seeking services provided by Urban Service Hub. A provider is a registered skilled professional who provides the requested services to the customer. A vendor is either a skilled or unskilled registered professional who manages providers to deliver services requested by customers.
No, you are only required to submit a legal means of identification under "Company Identification." All other documents can be uploaded later when they are available.
No, you can only retain the user type you registered with while signing up. To switch to another user type, you will have to sign up anew with your choice of user type.
For your safety and to ensure your task is 100% complete, use only the in-app chat to communicate with the provider or vendor. USH will not be held responsible for any transaction done outside the platform.
Use the Message Center on the side navigation bar for all communication during a service request.
To send a message to a provider, vendor, or customer:
Click on the "Compose Message" button.
Search for the recipient using their username.
To find a Customer’s Username as a Providers/Vendors
Navigate to the Request Notification tab from the side navigation.
Click on the quote displayed on this page.
Click on the "View Profile" button to see the customer's username.
To find a Provider/Vendor’s Username as a Customer:
Navigate to the Quotes & Services tab from the side navigation.
Click on the "View Quote" tab.
Select the quote displayed on this page.
Click on the "View Profile" button to see the provider/vendor’s username.
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